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FAQ (Frequently
Asked Questions)
Click on a Question to
find out the answer:
Q. How secure is your website
and my information?
Q. What kind of payments do you
accept?
Q. What is your return Policy?
Q. How can I find out my ring size?
Q. How long does it take to ship?
Q. Is their a store front I can
go to?
Q. Do you have a brochure?
Q. Aren't all Cz’s the same?
Q. What is Rhodium finish?
Q. Do you have a CZ mark on your
jewelry?
Q. Can I put my diamond on your
ring?
Q. Do you charge for sizing?
Q. Can I get the same ring in
Yellow Gold?
Q. What are Moissanites?
Q. I LOVE my ring. How can I take
care of it?
Q. How secure is your website
and my information?
Answer: Very secure, we use Paypal a global leader in online
payment programs and we will not ask for any information on Princessring,
When you are ready to purchase your favorite ring or rings simply submit
your selection and Paypal will take care of your payment information.
Payment and shipping information on checks, money order or wire transfer
will be done directly by Phone or Fax.
Q. What kind of payments do
you accept?
Answer: Paypal, Wire transfer, Checks and Money order. (Please
use Paypal for credit cards)
Q. What is your return Policy?
Answer: Here is a link to our Policy
& Terms.
Q. How can I find out my ring
size?
Answer: The most accurate way is with a professional ring sizer,
but here are a few other ways see
RING SIZE?
Q. How long does it take to
ship?
Answer: Rings in stock are shipped the same day or next day.
Custom order rings and sizes other than standard (6-7 no preference) take
2 to 5 days. Many platinum items may take 2 to 3 weeks if not in stock,
Please call for specific date. Special occasions will be our priority
to accommodate
Q. Is their a store front I
can go to?
Answer: Yes, We are located 2 exits north of Orlando, Florida
At this location we can size, remount, modify and obtain other gems or
diamonds.
We are Master Goldsmiths and Wholesalers of Jewelry and supplies for Jewelers
and Jewelry stores.
PrincessRing and G&G
1950 Lee Rd. Suite 100
Winter Park, FL 32689
Q. Do you have a brochure?
Answer: No, however we do have fliers so please call or fax
us your the address and we will gladly send one.
Q. Aren't all Cz's the same?
Answer: No, just as there are many grades of diamonds there
are many grades of Cubic Zircons. See our ABOUT
Cz's .
Q. What is Rhodium finish?
Answer: Rhodium Plating provides protection and color for our
white gold jewelry, all white gold jewelry has a slightly yellow tint
and Rhodium is a way to capture the platinum appeal. Rhodium also helps
prevent scratches, nicks and the allergic reactions caused by some alloys.
It is also excellent at resisting corrosion. Nearly as hard as Chromium
Rhodium can be easily refinished and has high reflectivity.
Q. Do you have a CZ mark on
your jewelry?
Answer: No, we do not stamp CZ inside our rings. Even most
Jeweler will not notice they are not diamonds unless they use modern testing
equipment. Inside will have a 14K or Platinum stamp.
Q. Can I put my diamond on
your ring?
Answer: Yes, keeping in mind that all our jewelry is created
with the same high quality mountings used for genuine diamonds.
A good jeweler can easily exchange the stones for diamonds. Please make
sure to check if your diamonds size will fit our ring, call for more information
or come to our store front for free quotes and advice.
Q. Do you charge for sizing?
Answer: 1st Sizing is free if size is available on the ring
selection (I can also size in between like ¼ and ¾ sizes
at no extra cost.) Remember free ring sizing is only before shipment,
after shipment it is only available if the ring is brought to us in person
at our store front location. Silver Jewelry is our only exception.
Q. Can I get the same ring
in Yellow Gold?
Answer: Yes, most of our rings can be made in 14k White, Yellow
and Platinum. With very few exceptions like our Silver Jewelry.
Q. What are Moissanites?
Answer: Charles & Colvad created Moissanite by combining
science and art. It is a laboratory replication of a rare mineral originally
found in an ancient meteorite that crashed into the earth thousands of
years ago. Moissanite is a unique jewel that has fire, brilliance, and
luster unlike other jewels. Mossianite is harder than any other jewel,
except a diamond and with its very slight inclusions a moissanite’s
color is slightly tinted to near-colorless. Moissanite's were named in
honor of the chemist and Nobel prize winner Dr. Moissan the discover
of the celestial meteorite mineral and they have a better dispersion of
light than diamonds.
Q. I LOVE my ring. How can
I take care of it?
Answer: Thank you, I knew our rings would enchant you. Here
are a few tips on maintaining your PrincessRing. See Care
& Cleaning.
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